Shipping policy

 

Due to varying package sizes and destination countries, shipping costs may vary. Exact costs can be determined after entering your shipping address during checkout. Here is an overview:

Germany: €5.90 EUR, from €199 EUR - free shipping.

EU: €9.90 EUR, from €199 EUR - free shipping.

Countries outside from the EU: $15.90 USD

Import Duties: For orders outside the EU, we're not able to cover import duties or local taxes. These are the customer's responsibility.

Order Processing: Orders are shipped within 3 business days, provided the items are in stock.

Inspection Upon Delivery: Please check the packaging for external damage upon receipt. If there are any damages, please contact us within 24 hours at contact@a-konzept.com.

Disclaimers: A KONZEPT is not liable for production or shipping delays. The countries shown at checkout indicate where a delivery request can be submitted. They do not represent a general commitment to ship every product to every listed destination. We reserve the right to decline or cancel an order for a destination we cannot serve. In that case you will be notified and refunded in full, and no delivery obligation arises.

Available Countries: We offer international shipping to numerous countries and continents.

Custom Shipping Requests: For countries where standard shipping is not available, we offer custom shipping solutions. Please contact us, and we will create a tailored quote.

Import Costs: If you're unsure about import costs, please consult Simply Duty or your local customs office.

Returns and Exchanges: Please refer to our return and exchange policies.

Refunds: Refunds due to manufacturing or shipping delays are excluded.